Bench Assist, LLC

"Support when and where you need it."

email: mdrounsavall@benchassist.com


Cost of Chaos:

  • Is your firm underperforming because certain areas of the business are not in control?
  • Do you want to validate that specific areas of your business are performing at an acceptable level?
  • We can help!
Michael Rounsavall

 
Bench Assist, LLC: President & CEO

  • Vice President - Operations and IT - Stoneridge Electronics (www.stoneridge.com)
  • ​President - Servantage Dixie Sales, Inc. (www.servantage.com, www.dixiesales.com)
  • ​President - Gardner Dixie Sales, Inc. (www.gardnerinc.com)
  • Strategic Advisor - Aeromics, Inc. (www.aeromics.com
  • US, Canadian, Mexican, Brazilian Operations Experience
  • ​Extensive Company Buy / Sell Preparation - Negotiation Experience
  • ​Relationship management experience: Delphi - GM, Husqvarna, John Deere, MTD Products, Navistar, U T, Volvo, Canadian Tire, Lowe's, Home Depot, Orgill, Tractor Supply
  • Biotech strategic / relationship development experience
  • ​1,700,000+ annual inbound contact center management experience utilizing skilled based routing, call calibration, call center employee development techniques
  • Strategy, Business Fundamentals, Internal Controls benchmark assessment capabilities
  • ​Access to resources if additional assistance is required
  • ​NC State Undergraduate Degrees - Economics and Business Management
  • UNC Chapel Hill Graduate Degree - MBA (Nationally top rated MBA program)
  • ​Delphi / GM - Certified SPC Instructor
  • ​Certified Lean Green Belt
  • APICS Certified - CIRM
  • ​United Way Treasurer